Documentation
AIVI Documentation
Complete guide to using our products
Welcome to AIVI Documentation
Here you will find detailed instructions on setting up and using our AI tools to automate your business.
Quick Start
1. Registration
Create an account on our platform through the personal dashboard
2. Choose a Product
Decide on the tool you need: AI Assistant or Content Generator
3. Set Up Integration
Connect the bot to your Telegram, VK, or website
4. Start Using
Configure the bot for your tasks and launch automation
AI Assistant
Smart helper for automating customer communication 24/7
Key Features:
- ✓Automatic answers to frequently asked questions
- ✓Processing customer orders and requests
- ✓Product and service consultation
- ✓Collecting feedback
How to Set Up:
- 1.Go to your dashboard and select 'AI Assistant'
- 2.Connect Telegram bot or web widget
- 3.Upload knowledge base about your business
- 4.Configure customer communication scenarios
- 5.Test the bot and launch in production
Content Generator
Automatic creation of posts for social media and websites
Key Features:
- ✓Generate posts for Telegram, VK, and other platforms
- ✓Automatic publishing on schedule
- ✓Content adaptation to your brand style
- ✓AI-powered image generation
How to Set Up:
- 1.In your dashboard select 'Content Generator'
- 2.Connect your social media accounts
- 3.Describe content topics and style
- 4.Set up publication schedule
- 5.Content will be created and published automatically
Integration
Telegram
Create a bot via @BotFather, get a token, and add it in settings
VKontakte
Create a community, get an access token, and connect it in your dashboard
Website
Copy the widget code and paste it on your website at the end of the page (before the closing body tag)
API Integration
Use our REST API for full integration with your systems
Frequently Asked Questions
How long does setup take?
Basic setup takes 15-30 minutes. Full setup with knowledge base upload takes 1-2 hours.
Can I change settings after launch?
Yes, you can change settings, update knowledge base, and scenarios at any time.
What languages are supported?
We support Russian and English. Other languages can be added upon request.
Are technical skills required?
No, our interface is intuitive. We also provide support at all stages.
How is customer data handled?
All data is stored securely and processed in accordance with our privacy policy.
Support
If you have questions or need help:
Email us: ai@aivi.team
Telegram: @aiviteam
Phone: +7 915 049-91-69
Working hours: 10:00 AM - 8:00 PM MSK